The mistake of transferring money to another account of Paytm or other mobile wallet occurs due to three reasons. It may be that you have made a mistake while filling the information and the amount has reached some unknown person.
In the time of Kovid-19 epidemic, people have used mobile wallet fiercely. Paytm has remained a favorite of people for the last 6 years. But often you must have made a mistake and instead of transferring money to your friend or close one, you transfer it to an unknown person. You transfer money in haste but then get worried that now how to get that cash back. If you have made such a mistake and you have sent money to the wrong account, then do not worry because you can get your money back.
Why does such a mistake happen?
The mistake of transferring money to another account of Paytm or other mobile wallet occurs due to three reasons. It may be that you have made a mistake while filling the information and the amount has reached some unknown person. It may also happen that you send some other amount to the person you are sending, that is, you know the recipient of the money.
It may also happen that the information you have received is wrong and due to this you are paying more or making frequent payments. If you have sent money by mistake to a wrong company or to someone you know, then there is a possibility that your money will be returned. But the problems increase with the amount reaching unknown people.
What are the rules of Paytm
Paytm has clarified that if a person sends some amount to someone by mistake, then Paytm cannot return this money on its behalf. Actually, according to the rules, money cannot be withdrawn from someone’s account without his permission, in such a situation, the permission of the same person will be required to withdraw money from the person whose account has reached.
how to get your money back
Paytm has advised that if you have transferred money to any person by mistake, then you can directly ask for the money back by talking to that person. If there is any company receiving the money, then you can talk to him and show the proof of the transaction sent by Paytm. If money has been transferred in the account of any person, then you can contact that bank to find out the person in whose account the money has gone.
can file complaint
If you are not able to locate that person, then by registering a complaint in Paytm Customer Care, you can get information about that person. If even after contacting that person refuses to give money, then you can take legal action with all the proofs of the transaction. Paytm has clarified that in such a transaction, all the parties in the middle are ready to help, although it can be started only when the beneficiary gives the permission for the refund.
What is the advice of Paytm
In view of the difficulties in getting money after transferring money by mistake to unknown people, Paytm advises caution in transferring money. If you are going to send a large amount to someone, then first make sure the information filled by sending a very small amount. While filling the information at the time of any new transaction, definitely crosscheck it.